Hamara Choice
Frequently Asked Questions
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Everything you need to know about our jewellery, policies, and services — answered clearly and honestly.
General Queries
The BIS logo stamped on the jewellery.
Purity mark — e.g., 916 for 22K gold.
A unique 6-digit HUID code.
You can also verify the HUID code using the BIS Care mobile app for complete authenticity.
Making charges are the cost of crafting and designing the jewellery. At Hamara Choice, we proudly offer some of the lowest making charges in India, ensuring you get premium designs at exceptional value.
We focus on efficient sourcing, in-house craftsmanship, and customer-first pricing, allowing us to offer high-quality jewellery at highly competitive making charges without compromising on design or purity.
Purchase & Exchange
Yes, we accept old gold jewellery from any brand.
The gold is tested transparently in your presence.
Applicable wastage is deducted.
The final value is adjusted against your new purchase.
Yes, we offer lifetime exchange on gold jewellery, giving you the flexibility to upgrade your designs anytime.
Yes, all diamonds above 0.20 carats come with IGI or GIA certification, ensuring authenticity and quality.
Orders & Payments
Yes, Cash on Delivery is available for orders up to ₹25,000.
We accept a range of secure payment options:
Debit / Credit Cards
UPI Payments
Net Banking
Cash on Delivery (eligible orders)
All payments are processed through secure and trusted payment gateways.
Shipping & Delivery
Yes, we provide free shipping across India on all orders.
Orders are typically delivered within 3–7 working days after dispatch, depending on your location.
Product & Quality
Absolutely.
All gold jewellery is BIS hallmarked.
Diamonds are certified and ethically sourced.
We maintain strict quality checks to ensure authenticity.
Yes, we offer customization options based on your preferences. Please contact our team to discuss your requirements.
Need More Help?
If you have any other questions, feel free to reach out to our team directly.
Our Promise
At Hamara Choice, we combine trust, purity, and the lowest making charges to give you jewellery that's both beautiful and valuable.