Hamara Choice
Cancellation Policy
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At Hamara Choice, we understand that plans can change. Our cancellation policy is designed to be transparent and customer-friendly while ensuring smooth operations.
Order Cancellation
Orders can be cancelled within 24 hours of placement or before dispatch — whichever comes first.
Once an order has been shipped, it cannot be cancelled.
Customized Orders
Cannot Be Cancelled Once Production Starts
Customised jewellery is made specifically for you. Once production has begun, cancellation is not possible.
How to Cancel
Contact us via email or phone with your Order ID.
Our support team will review and assist you promptly.
Refund Policy
Refunds are processed to the original payment method.
Processed within 5–7 working days.
Payment Charges
Gateway or transaction charges may be deducted from the refund amount.
Cancellation by Hamara Choice
We reserve the right to cancel orders under the following circumstances:
Out of Stock
Product no longer available
Pricing Errors
Incorrect price listed
Fraud Detected
Suspicious transaction activity
Operational Issues
Internal fulfilment constraints
Failed Transactions
For failed transactions, the refund is handled automatically by your bank or payment provider without any intervention required from our end.
Need Assistance?
For cancellation requests or any related queries, reach out to our team.
Important
Please review your order carefully — especially for customised jewellery — as cancellations may not be possible once processing begins.